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Privacy Policy

Privacy Statement

FACTS

WHAT DOES TRI-STATE BANK DO

WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share and protect your personal information.  Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us.    This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longerour customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business.  In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Tri-State Bank of Memphis chooses to share; and whether you can limit this sharing.

 

 

 

Reasons we can share your personal information

Does Tri-State Bank share?

Can you limit this sharing?

For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—

to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We Don’t Share

For our affiliates’ everyday business purposes—

information about your transactions and experiences

No

We Don’t Share

For our affiliates’ everyday business purposes—

information about your creditworthiness

No

We Don’t Share

 

 

 

Questions?

Call (901) 525-0384 or go to website:  www.tristatebank.com

 

Who we are

 

Who is providing this notice?

Tri-State Bank of Memphis

What we do

 

How does Tri-State Bank of Memphis protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.

How does Tri-State Bank of Memphis collect my personal information?

We collect your personal information, for example when you

  • Open an account or make deposits or withdrawals  from your account
  • Pay your bills or apply for a loan
  • Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information  about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Tri-State Bank of Memphis has no affilates

Nonaffiliates

Companies not related by common ownership or control.  They can be financial and nonfinancial companies.

  • Tri-State Bank of Memphis does not share with nonaffiliates so they can market you

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Tri-State Bank  of Memphis doesn’t jointly market

Other Important Information

You can help protect your privacy by using caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the bank and asks for your account number or any other identifying or account-related information, you should beware.

Tri-State Bank  of Memphis does not ask bank customers for personal information via email or phone. Anyone who receives an email or phone call that claims to be from Tri-State Bank  of Memphis and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data and should not follow the instructions in the email or over the phone.

QUICK LINKS

External Link Disclaimer

You are now leaving Tri-State Bank of Memphis website. Tri-State Bank of Memphis (including its directors, shareholders, employees, and affiliates) is not liable or responsible for the content, information, security, or failure of any products or services promoted or advertised on this third party site.

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Email Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Tri-State Bank of Memphis suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. Instead, please contact Tri-State Bank of Memphis directly at your nearest bank branch.

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