If you have further questions, please stop by or call Tri-State Bank of Memphis at 901.525.0384 between the hours of 8:30 am and 4:00 pm Monday -Thursday, and 8:30 am and 6:00 pm on Fridays. Our Whitehaven and Lamar branches have Saturday hours as well, or e-mail us at firstname.lastname@example.org, and we will be happy to assist you.
Mobile Banking works with any web or text enabled device whose network allows secure SSL traffic.
You will see a confirmation number on your screen. You will also receive a confirmation text on your cell phone each time you make a transfer or bill payment.
Your information cannot be stolen because the account data is not stored on your cell phone.
If your new phone has the same number and provider, no changes are necessary. If you switch providers and/or phone numbers, you will need to update the information on your NetTeller account via the internet.
You phone must meet the following minimum requirements:
Yes. Information is not stored on your phone. Text messages do not contain personal financial information. Mobile Banking uses the same security standards as NetTeller.
You may encounter a number of errors. Some of the most common are:
These errors, and other similar errors, indicate a dropped call on the part of your service provider. This is generally caused by low signal strength. Try using Mobile Banking again when your signal strength is higher.
You will need to contact your wireless provider to determine which option to choose.
This results from selecting the wrong wireless provider in your Mobile Banking settings. You will need to verify which wireless provider you are using, then log into your traditional NetTeller and update the wireless provider setting.
Yes. We have an app in the Android Play Store as well as the iPhone App Store on iTunes.
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