Debit Card

You’re always on the go. Whether you’re catching a movie or grabbing a quick lunch, select your TSB VISA Debit Card when conveniently paying at any merchant site all over the globe.

Isn’t it time to leave your checkbook at home?

No checks to write. No waiting for check approvals. Just sign for your purchases and get on your way – right away! Your purchases will be automatically deducted from your checking account and reflected on your monthly statement. 

It’s everywhere you want to be.

Your TSB VISA Debit Card is welcomed at millions of merchant locations worldwide. You can use your TSB VISA Debit Card to make purchases by phone, by mail, or online. It’s that simple. 

It’s safer than carrying checks or cash.

Using your TSB VISA Debit Card is not only more convenient than using checks or cash, but it’s safer too. Each TSB VISA Debit Card is covered by Visa’s worry-free Zero Liability* protection. If your card is ever lost or stolen, you won’t have to pay for fraudulent purchases**.

You can use it to pay your monthly bills too.

Use your TSB VISA Debit Card to pay for monthly bills like subscriptions, memberships, and even your phone bill. You’ll never miss a payment or incur a late fee when you sign up for automatic bill payments using your TSB VISA Debit card. You can have peace of mind, knowing your bills are being paid on time, every time. 


Lost or Stolen ATM/Debit Card

If you wish to report a lost or stolen debit card, please contact Tri-State Bank of Memphis during normal business hours. After business hours, please call 1-888-297-3416 (you must be able to provide enough information to identify your card/account). You may also use your Online Banking account to cancel your card in the event that you lose your card. Be sure to check your account activity and notify the bank immediately if you have any suspicious or fraudulent transactions.

Activate your New Debit Card

You have a couple of options to activate your ATM or debit card. You may simply conduct a PIN based transaction using the PIN that is mailed following your card. You may also use the Bank-By-Phone service by selecting the card services option or calling 1-888-891-2435.

ATM Service

We have ATM present at the Whitehaven Branch location and 1407 Union Avenue (located on the outside entrance). Our customers may also use any ATMs that are on the MoneyTower Network at no charge. 


  • A personal Checking Account is required. 
  • Visit your local branch to sign up for your new card or open an account.  


*Covers U.S.-issued cards only. Visa’s Zero Liability policy does not apply to commercial card or ATM transactions, or to PIN transactions not processed by Visa. See your Cardholder Agreement for details.

**Cardholders should always regularly check their monthly statements for transaction accuracy. Financial institutions may impose greater liability on the cardholder if the financial institution reasonably determines that the unauthorized transaction was caused by the gross negligence or fraudulent action of the cardholder, which may include his/her delay for an unreasonable time in reporting unauthorized transactions.